Frequently Asked Questions
Welcome to Professional Resume Services frequently asked questions.
We have compiled a list of answers in an attempt to meet any questions that you may have for us or that of our products. Simply click on any of the questions listed below to view the answers to a specific question. If however, we have not addressed a query or question that you may have, please do not hesitate to contact us.
WHAT IS THE PROCESS?
1. Select your preferred resume template style from our range.
2. Proceed to the “BUY NOW” button where you can review your order and proceed to checkout.
3. Complete the billing details section and click the PLACE ORDER button. (Ensure the Terms & Conditions box is checked).
4. Once payment has been received via your preferred payment method, you will receive an email (Purchase Receipt) confirming your payment and download links for the resume template and the step by step guide. Once you receive your download links you have 48 hours in which to download your files after that you will not be able to access your downloadable files.
5. Once you have downloaded your resume template, you can simply click under any header section and commence writing.
PLEASE NOTE: We have created our resume templates using MS Word 2010.
DO YOU PROVIDE RESUME WRITING SERVICES?
Yes we do. Professional Resume Services offers a 2 Step face-to-face consultation from conception to completion. For more information on this service click on Personalised Service on this website or visit (www.professionalresumeservices.net.au). Through working in varied and broad roles, we have developed an excellent and detailed knowledge of the needs and expectations of employers and understand from experience, that a well prepared resume can open up opportunities that were previously hidden. Understanding that a badly written resume can stop your career in its tracks and that your resume is your one and only chance to show a future employer that you are the person they need. It is your very own marketing tool, for the purpose of a resume is to provide a summary of your skills, abilities and accomplishments.
CAN MY RESUME TEMPLATE BE EDITED?
Yes you can! PRS templates are created in MS Word and are 100% editable including the headers. You can customize the PRS template to suit your content.
HOW DO I UPLOAD MY RESUME TEMPLATE?
You will be prompted to upload your resume template and the step by step guide after you complete your purchase. If you have any trouble uploading your documents please send your contact details to us and we will email it to you directly.
HOW DO I PAY FOR MY RESUME TEMPLATE?
We accept most credit cards. All credit card transactions are protected by using Secure Sockets Layer (SSL) Certificates through a secure payment gateway.
DO YOU ACCEPT RETURNS OR GIVE REFUNDS?
We do not provide refunds or accept returns. If there has been a technical issue during the download we will send the resume template directly to your email. By purchasing through Professional Resume Services, you are agreeing to our Terms & Conditions.